Privacy Policy

1. Introduction

VBallStars ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our assessment services. Please read this policy carefully.

2. Information We Collect

We collect the following types of information:

• Personal Data: Name, email address, sport, position, level, and profile photo.
• Assessment Data: Responses to psychological assessments, mood logs, and calculated scores.
• Technical Data: IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

• To provide, operate, and maintain your athlete profile and assessment history.
• To generate personalized performance insights and recommendations.
• To communicate with you about updates, new assessments, and resources.
• To improve our algorithms and scientific validity through aggregated, anonymized research.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific context. We process your information:

• With your consent (e.g., for optional data sharing).
• To perform a contract with you (e.g., to deliver assessment results).
• For our legitimate business interests (e.g., improving our services).

5. Data Storage and Security

All data is stored securely on enterprise-grade servers with encryption in transit (TLS 1.3) and at rest (AES-256). We implement industry-standard security measures including:

• Regular security audits and penetration testing.
• Strict access controls for personnel.
• Automated backups and disaster recovery protocols.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Export your data in a portable format (JSON).
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at privacy@vballstars.com.

7. Cookies and Tracking

We use essential cookies to maintain your session and authentication. No third-party tracking cookies are used without explicit consent. You may disable cookies in your browser settings, but some features may not function properly.

8. Children's Privacy

VBallStars is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

VBallStars Data Protection Officer

Email: dpo@vballstars.com

Address: 123 Performance Way, Suite 200, Anytown, USA 12345