Privacy Policy

1. Introduction

VBallStars ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our assessment services. Please read this policy carefully.

2. Information We Collect

We collect the following types of information:

• Personal Data: Name, email address, sport, position, level, and profile photo.
• Performance Wellness Data: Responses to mental performance assessments, mood logs, and calculated scores. This data is sports performance information, not health or health data, and is not subject to HIPAA.
• Technical Data: IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

• To provide, operate, and maintain your athlete profile and assessment history.
• To generate personalized performance insights and recommendations.
• To communicate with you about updates, new assessments, and resources.
• To improve our algorithms and scientific validity through aggregated, anonymized research.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific context. We process your information:

• With your consent (e.g., for optional data sharing).
• To perform a contract with you (e.g., to deliver assessment results).
• For our legitimate business interests (e.g., improving our services).

5. Data Storage and Security

All data is stored securely on enterprise-grade servers with encryption in transit (TLS 1.3) and at rest (AES-256). We implement industry-standard security measures including:

• Regular security audits and penetration testing.
• Strict access controls for personnel.
• Automated backups and disaster recovery protocols.

6. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, all personal data and assessment results are permanently removed within 30 days. Anonymized, aggregated data (which cannot identify you) may be retained indefinitely for research purposes. Technical logs (IP addresses, error logs) are automatically purged after 90 days.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Export your data in a portable format (JSON).
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use essential cookies to maintain your session and authentication. No third-party tracking cookies are used without explicit consent. You may disable cookies in your browser settings, but some features may not function properly.

9. Children's Privacy (COPPA)

VBallStars is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected] and we will remove it. Users between 13 and 18 must have parental or guardian consent before creating an account.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

VBallStars Data Protection Officer

Email: [email protected]

For privacy inquiries, please contact us via email.