Support Center
We're here to help you get the most from VBallStars.
Getting Started
New to VBallStars? Start with your MindEdge Baseline Assessment it takes about 10 minutes and establishes your psychological profile across 7 core dimensions. From there, explore the Dashboard, Mood Check, and Expert Resources.
Common Questions
Navigate to the Assessment Hub from the top menu and click "Retake" on any completed assessment. Your previous results are preserved for comparison.
Your EQ is a composite score (0-100) derived from five dimensions: Mental Toughness, Cognitive Control, Physical Power, Skill Execution, and Recovery Capacity. It draws from all your completed assessments and mood data.
Yes visit your Profile page and use the Export Data button. Your data is downloaded as a JSON file that can be re-imported at any time.
Contact Us
For technical issues, billing questions, or feedback, email us at [email protected]. We typically respond within 24 hours.
Need immediate crisis support?
Call or text 988 (Suicide & Crisis Lifeline) available 24/7.